Comments on: Thinking Outside the Box… The Whitebox…. http://sfdc-heretic.warped-minds.com/2006/12/09/thinking-outside-the-box-the-whitebox/ The Salesforce Heretic - Pushing the limits of On-Demand CRM Thu, 04 Dec 2008 19:18:22 +0000 http://wordpress.org/?v=2.0.4 by: Ben http://sfdc-heretic.warped-minds.com/2006/12/09/thinking-outside-the-box-the-whitebox/#comment-11921 Wed, 21 Feb 2007 21:35:04 +0000 http://sfdc-heretic.warped-minds.com/2006/12/09/thinking-outside-the-box-the-whitebox/#comment-11921 This is a non-issue. You can always edit your email signature in your settings... just remove the "Powered by Salesforce.com". BTW... --Powered by Me-- This is a non-issue.

You can always edit your email signature in your settings… just remove the “Powered by Salesforce.com”.

BTW…

–Powered by Me–

]]> by: Jim Miller http://sfdc-heretic.warped-minds.com/2006/12/09/thinking-outside-the-box-the-whitebox/#comment-7889 Sun, 07 Jan 2007 15:31:32 +0000 http://sfdc-heretic.warped-minds.com/2006/12/09/thinking-outside-the-box-the-whitebox/#comment-7889 On December 18, 2006, our Salesforce.com account was stolen. Someone used our identities and password to access the account, remove us as users, and Systems Administrators, as well as substitute other people. We filed a police report, Case #2006-02954, with the Suwanee, Georgia police department (770-945-8995). We contacted Salesforce.com notifying them that our account had been stolen. Their response was slow, but eventually Marc Benioff did make contact. A Mr. Kenneth Juster also responded and stated: “Just for your information the account has not been accessed or used since December 18 so there’s no indication that any harm has been done” – January 2, 2007, 4:57 PM, Voicemail to Jim Miller. Salesforce.com advertises that it has a “secure authentification system” in use. Our company is likely to go bankrupt without the assistance of Salesforce.com. We want to know what ethical, moral, and possibly legal basis Salesforce.com is withholding information. How many times does the account have to be stolen before, Mr. Juster will agree that harm has been done? We will never again use a web based CRM with this lack of security, lack of customer response, and a flippant disregard for business ethics, values, and morals. - Jim Miller President Affeldt Packaging Machinery, LLC On December 18, 2006, our Salesforce.com account was stolen. Someone used our identities and password to access the account, remove us as users, and Systems Administrators, as well as substitute other people. We filed a police report, Case #2006-02954, with the Suwanee, Georgia police department (770-945-8995). We contacted Salesforce.com notifying them that our account had been stolen. Their response was slow, but eventually Marc Benioff did make contact. A Mr. Kenneth Juster also responded and stated: “Just for your information the account has not been accessed or used since December 18 so there’s no indication that any harm has been done” – January 2, 2007, 4:57 PM, Voicemail to Jim Miller. Salesforce.com advertises that it has a “secure authentification system” in use. Our company is likely to go bankrupt without the assistance of Salesforce.com. We want to know what ethical, moral, and possibly legal basis Salesforce.com is withholding information. How many times does the account have to be stolen before, Mr. Juster will agree that harm has been done? We will never again use a web based CRM with this lack of security, lack of customer response, and a flippant disregard for business ethics, values, and morals.

- Jim Miller
President Affeldt Packaging Machinery, LLC

]]> by: Mike Leach http://sfdc-heretic.warped-minds.com/2006/12/09/thinking-outside-the-box-the-whitebox/#comment-5689 Mon, 11 Dec 2006 21:22:48 +0000 http://sfdc-heretic.warped-minds.com/2006/12/09/thinking-outside-the-box-the-whitebox/#comment-5689 This certainly is an issue with Marketers tasked with branding and managing all online customer interactions. Fortunately, this creates an opportunity for AppExchange vendors (like us) to fulfill the need for personalized customer interactions. This certainly is an issue with Marketers tasked with branding and managing all online customer interactions.

Fortunately, this creates an opportunity for AppExchange vendors (like us) to fulfill the need for personalized customer interactions.

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